Peninsula
Online Services
Q&A: Microsoft Money
|
Important Information for
Microsoft Money Users
If you use Microsoft Money 2004 – 2007, Microsoft is changing the
way they license this product. Please visit
http://www.microsoft.com/money/fi/OSP.mspx for more
information. |
What is
Microsoft Money?
What do I need to access my Peninsula account?
What versions of Microsoft Money are supported?
What if I have an older version of
Microsoft Money?
What transactions can I do through Microsoft
Money?
Are there any transactions I cannot do through
Microsoft Money?
Can I pay bills through Microsoft Money?
What accounts can I use to pay my bills?
I'm a first time user of Microsoft Money. How do
I set Money up for the first time?
I'm already a user of Microsoft Money. How do I download my Peninsula
Online Services account information?
How much transaction
history can I see when I download
my account history?
I made a transfer through Microsoft Money, but it
did not show up in my Peninsula account. What happened?
How do I manually download my account history
into Microsoft Money?
When I try
to manually download my history from Peninsula Online Services, why do I get a
message saying unable to download file?
Where can I get further assistance for
using Microsoft Money?
My Peninsula Online Services PIN Contains Special Characters (!@#$%^&*()?,
etc.) However, My Version Of Microsoft Money Will Not Accept These
Characters. What Can I Do?
Can I
Download and View My Account Information in Excel?
What is
Microsoft Money?
Microsoft Money is a
third-party software program used for tracking one's personal finances.
Peninsula members can now track spending and investments, as well as, their
online accounts using this software. Microsoft Money allows a member to
connect directly to their account(s) in order to accomplish many common
banking tasks instead of using Peninsula Online Services.
If
you would like more information on Microsoft Money please
visit the MS Money Web
site located at:
www.microsoft.com/money .
back to top
What do I need to access
my Peninsula account information through Microsoft Money?
In order to get
started, you will need Microsoft Money installed on your PC or Mac, Internet
access, and a Peninsula Online Services User ID and PIN. You will need
to enroll for Peninsula Online Services in order to receive a User ID and
PIN. If you have not already done so, you can go to our web site and
click on the enrollment link to sign-up for Online Services, or simply click
here to get started. Once you have enrolled for Peninsula Online
Services and have received your PIN, you are ready to get started.
NOTE:
Your savings account number will be your User ID for Money. Your PIN
(Password) for MS Money will be the same PIN you receive when you enroll for
Peninsula Online Services. You can access your Peninsula account(s)
through either method using the same Peninsula Online Services User ID and
PIN.
back to top
What versions of
Microsoft Money are supported?
Peninsula Credit
Union is certified with Microsoft Money 2005 and later Windows or
Mac PCs.
back to top
What if I have an
older version of Microsoft Money?
You should be able to
use older versions; however, Peninsula is only certified with Microsoft for
the 2002 and later versions of Money. Peninsula Credit Union has
no control over what features or versions Microsoft decides to retire or
continue supporting. However, we do recommend that you use the most
current Microsoft Money version available.
back to top
What transactions
can I do through Microsoft Money?
-
Sign-on to your Peninsula account
-
Make an account balance inquiry
-
Download account and loan history to your PC or Mac
- View historical
information on the following account types:
-
Checking
-
Savings
-
CDs
-
IRAs
-
Peninsula loan
accounts
- Make transfers to or
from the following account types:
-
Pay bills using MSN
Money or one of their service partners
back to top
Are there any transactions
that I cannot do through Microsoft Money?
There are some
transactions that cannot be done through Money. These include:
-
Getting Visa or
MasterCard balance information
-
Transferring funds to
or from Peninsula loan accounts
-
Third-party
transfers
-
Secure email
messaging
Other transactions can
only be done through our website or after signing-on to your account through
Peninsula Online Services. These transactions include the following:
-
Enrolling for Peninsula
Online Services
-
Peninsula check reorders
-
Changing your PIN
-
Updating your email
address
back to top
Can I pay bills through
Microsoft Money?
Once you've signed up
for Peninsula Online Services you have two options for paying bills.
You can make payments either through Peninsula Online Services or Microsoft
Money. Money will allow you to pay bills through the services of
MSN Bill Payer. However, MSN and/or their partner companies charge
various fees for this service and Peninsula is not able to track a payment
once it is deducted from your account by this method.
You can also choose to
pay bills through the BillPayer option in Peninsula Online Services.
This service is free* to Peninsula members and we are able to track a
payment in the event it does not reach its destination. In either
case, your bill payment activity will be reflected in your Peninsula account
history and available for downloading to Microsoft Money.
* A monthly fee of $4.95 will be assessed only if no payments
are made during the month.
For more information on
paying your bills through Peninsula Online Services click
here.
back to top
What
accounts can I use to pay my bills through Microsoft Money?
Microsoft Money
allows you to choose various service providers to debit your accounts in
order to pay bills. To pay bills
through Money you will need to get specific instructions from the service
provider you choose when you set up Microsoft Money for bill payment.
back to top
I'm a first time user of
Microsoft Money. How do I set Money up for the first time?
Please read through
these instructions before opening Microsoft Money the first time!
-
When you first open
Money, click Next on the opening screen to allow Money's
Setup Assistant to help you.
Note:
The very first time you start the Microsoft Money Setup Assistant be sure
to scroll down to the bottom of the screen and select the Click
Here link to download the latest list of financial institutions.
You will get a Call Completed message once the update is finished.
If you fail to do this you will need to set-up your accounts manually and
click on the Internet Updates link from the Online
status bar at the bottom of the screen in order to successfully connect
with us!
Once the Call
Completed message appears click Next to continue setting up
your accounts using the Microsoft Money Setup Assistant.
-
Next,
you will need to set up your accounts in Microsoft Money before you can
activate them for Online Services. The Money Setup Assistant will
step you through the process of creating new accounts and matching each
Money account to your Peninsula account(s). Work through the Setup
Assistant, creating your accounts until Money asks you to setup for online
services.
-
Scroll down the list of financial institutions and click on Peninsula
Credit Union. Enter your Peninsula savings
account number in the User ID box..
-
In
the Password box, enter the PIN you received from Peninsula for Online
Services.
Money will then download
your account information from Peninsula to your PC or Mac. Money will
automatically download the latest information for you so that your account
is always up to date. Just tell Microsoft Money how far back you want to go
to download account transactions.
That is all it takes! Your accounts are now set up for Online Services in
Microsoft Money!
back to top
I'm
already a user of Microsoft Money. How do I download my Peninsula
Online Services account information?
Note: If
Money does not detect your most recently used file, select Open
on the File menu to locate and upgrade your Money file.
-
On the Money Home
page, select Internet Updates from the Online
status bar at the bottom of the screen. Click Update Now
to download the latest information for Money.
-
From the
Accounts & Bills menu, select Online Services Manager.
-
Click Setup
Online Services and scroll down the list of financial
institutions. Click on Peninsula Credit Union.
-
Enter your Peninsula
Account Number in the User ID box.
-
In the
Password box, enter the PIN you received from Peninsula.
-
Click Next
to download your account information.
Money will then match
your existing accounts, or you can choose to create new accounts.
Money will then download your account information from Peninsula to your PC.
Money will automatically download the latest information for you so that
your account is always up to date. Just tell Microsoft Money how far back
you want to go to download account transactions.
That is all it takes!
Your accounts are now set up for Online Services in Microsoft Money!
back to top
How much transaction history
can I see when I download my account history?
The first time you
download, you may see up to 90 days of previous account history. Thereafter,
you'll continue to download transactions that occurred since the last time
you logged into Peninsula Credit Union through your software. You should
download your transactions at least once every 45 days.
back to top
How do I make an electronic
transfer?
There are two ways you can make an electronic transfer from within Microsoft
Money. Either method will display a confirmation number once the
transfer has been completed. You should record this number somewhere
until you have verified the transfer has successfully taken place.
-
On the Bills and
Deposits menu, click Account List, and then click the account from
which you want to make payments or transfers. Microsoft Money will
step you through the rest of the process!
-or-
-
In the Common Tasks
section in the left pane, click Make an electronic payment or transfer,
and then click Make an electronic transfer. Microsoft
Money will step you through the rest of the process!
back to top
I
made a transfer through Microsoft Money, but it did not show up in my
Peninsula account. What happened?
There are several methods for making transfers using Microsoft Money.
Some of these transfers are for notation purposes only and are not reflected
as live transactions to your account—in other words, the transaction does
not really take place. Only transfers completed in the following
manner will be reflected in your Peninsula account(s):
-
On the Bills and
Deposits menu, click Account List, and then click the account from
which you want to make payments or transfers. Microsoft Money will
step you through the rest of the process!
-or-
-
In the Common Tasks
section in the left pane, click Make an electronic payment or transfer,
and then click Make an electronic transfer. Microsoft
Money will step you through the rest of the process!
Either method will display a confirmation number once the transfer has been
completed. You should record this number somewhere until you have
verified the transfer has successfully taken place.
NOTE:
If you do not get a confirmation number you did not complete a live
transaction. Peninsula Credit Union is not liable for late payments or
failed transfers completed through Microsoft Money.
back to top
How
do I manually download my account history into Microsoft Money?
While we allow for the
use of Microsoft Money by our members we are unable to provide support help
in using the program. Please refer to the Microsoft Money
documentation and help files for your version of Money.
back to top
When I try to manually
download my history from Peninsula Online Services, why do I get a message
saying unable to download file?
Check your browser's
settings to make sure that it is allowing downloading of encrypted files.
Some browsers have a checked box next to "do not download encrypted files."
This box should be unchecked.
back to top
My Peninsula Online Services PIN Contains
Special Characters (!@#$%^&*()?, etc.) However, My Version Of Microsoft
Money Will Not Accept These Characters. What Can I Do?
All
financial institutions were required by law to put enhanced online security
measures (MFA) in place by the end of 2006. These measures include the use
of “strong” passwords (passwords containing numbers, letters, and special
characters). If your version of Microsoft Money is older than 2005 it will
not accept special characters. You will need to upgrade your version of
Money to 2005 or later. We recommend using the latest version of Money to
ensure your online security.
Can I Download and View My Account Information in
Excel?
Yes!
With Ultrasoft MoneyLink Lite Edition, you can import data from Microsoft
Money 2002 or later into a Microsoft Excel 97 or later spreadsheet. The
Ultrasoft
MoneyLink Lite Edition
wizard quickly takes you through the steps necessary to import your Money
data into an Excel spreadsheet.
When you install this
add-in program, new commands appear in Excel that you can use to start the "Ultrasoft
MoneyLink" wizard and synchronize data that you may have already imported.
The wizard will walk you through the steps necessary to import your
financial data into Excel. You can then use the data analysis and charting
tools in Excel to help you look at the information in different ways. If you
change the data in Microsoft Money, you can easily update those changes in
Excel.
For
more information about the Ultrasoft Moneylink Lite Edition,
click here.
Where can I get further assistance for using Microsoft Money?
Microsoft has several options available for gaining assistance with your
Money software.
From within your Money software:
-
Choose Help from the Microsoft Money menu bar.
-
Scroll through the index to find your topic.
Other options include:
back to top
For more help visit the
Microsoft
Money Support Center site by clicking
here.
back to top
|