Sign In Problems
Questions & Answers
When signing-in for Internet Account Access or BillPayer,
please enter your Peninsula Account Number as your User ID !
Additional Help for Sign-in Problems...
If you're having trouble signing-in, your PIN/Password may need to be reset. Peninsula Online Services uses a built-in security feature that automatically disables your PIN after three consecutive unsuccessful sign-in attempts. To request a new or updated PIN, or to have your current PIN reset, you will need to contact Member Services at 360/426-1601 or 800/426-1601 during normal business hours. For security reasons you will be required to verify your identity when you call.
If you are getting a "Server not currently available" message our computer system may be temporarily offline for maintenance. Please try again after 30 minutes or so. We apologize for any inconvenience this may cause you.
I don’t see my account information on-line?
If you do not see your account information, you may have been un-enrolled due to inactivity. To reactivate your account, simply call our member service department at 1-800-426-1601 to re-activate your account. You may also re-enroll in on-line services to re-activate your online status.