Longtime members in Belfair came in requesting a small personal loan to repair their aging roof. As our team member Amber spoke with them, she learned they were recovering from medical issues and struggling to keep up with multiple auto loan payments from other lenders.
Instead of stopping at the initial request, Amber looked at their full financial picture. She worked with our lending team to consolidate their two auto loans into a single payment with a lower interest rate. The new structure saved them hundreds of dollars per month—enough to cover the roof repair and relieve some of the stress caused by their medical bills.
They left not only with the money they needed for their home but also with renewed peace of mind. Amber’s attention to detail and commitment to truly helping turned one small request into a major financial turning point.