Digital Banking Upgrade Center
A New Digital Banking Experience – Premiering July 13
This page is your go-to source for the latest information about our digital banking upgrade. As we get closer to launch, we’ll keep this page updated with key dates, login instructions, FAQs, and support resources. We recommend bookmarking this page and checking back often as we get closer to curtain call!
Showtimes & Key Dates
Now Showing
Confirm that your address, phone number, and email are up-to-date with us.*
Coming Soon…
Online and mobile banking will be unavailable July 10 to July 13.
Your debit card will still work normally during this downtime.
Premier Date
Your new digital banking experience goes live on Monday, July 13.
Starring…you!
*Note: Avoid scams! Before sharing any information, always verify that you’re speaking with Peninsula Credit Union. We may call you to verify that your contact information is correct, but we will never ask for your account or login information. If you’re unsure if you’re speaking with Peninsula Credit Union directly, immediately hang up and call us at 360-426-1601. We’re always glad to help!
What’s Changing – and What’s Staying the Same
New on Screen
- A refreshed online and mobile banking experience
- Updated navigation and layout
- eStatements available on mobile screens
- Unique logins per person, with your accounts easy to view in one place‡
Same Trusted Cast
- Your accounts remain at Peninsula Credit Union
- Your money stays right where it belongs
- Branch and phone support remain available
- Debit cards will continue to work as usual
‡Each individual will have their own login credentials and will see the accounts they are authorized to access. Certain business and organization account access may be set up separately to help keep personal and non-personal relationships separate.
Before the Curtain Rises
A few simple steps now can make your transition smoother on launch day.
- Update your contact information – Make sure we have your current email and mobile number.
- Bookmark this page – We’ll post the latest instructions and updates here.
- Review Bill Pay details – If you use Bill Pay, keep an eye on updates specific to payments and payees.
- Plan for downtime – Digital banking services will be temporarily unavailable during conversion weekend.
- Watch for login instructions – We’ll post step-by-step access details closer to July 13.
Security Reminder:
We will never ask for your password. If someone contacts you asking for your security information, login credentials, or a verification code, do not share it. Hang up and call us directly or stop by your nearest branch immediately.
MyPCU Mobile Banking App
Official app links will be posted here closer to launch.
- Apple App Store
- Google Play Store
Note: For security, always use the official links posted on this page or in the official Apple App Store and Google Play Store.
Feature Spotlights
Some digital banking features may look different after the upgrade. We’ll use this section to highlight what to expect and what actions, if any, members may need to take.
We’ll share any important Bill Pay details here, including what to review after launch.
Here we’ll note any changes to scheduled or external transfers.
Important updates to Zelle will be shared here.
If alerts need to be re-established, we’ll post instructions here.
Frequently Asked Questions
Have questions? We’ve gathered our Director’s Notes to provide you the best answers.
We’re upgrading our online and mobile banking experience to bring members a more modern, updated platform. Some digital services, such as Bill Pay, alerts, and transfers, may look different after launch.
Yes. Your debit card will continue to work as usual unless we communicate otherwise.
Yes. Your accounts remain with Peninsula Credit Union. This system upgrade will not change your member number, loan numbers, or other account numbers.
Yes. We’ll share mobile app details here closer to launch, including official download links and any required steps.
Step-by-step login instructions will be posted here closer to July 13 once final settings are confirmed.
Leading up to conversion weekend, yes. During conversion weekend, no. We recommend to plan ahead for this downtime.
Conversion downtime will be July 10 to July 13.
Bill Pay details are scheduled to flow through to the new system. We’ll share specific Bill Pay information here, including what to review after launch and any actions members may need to take.
We’ll provide guidance here on what to expect for transfers, alerts, statements, and transaction history once final details are confirmed.
Yes. As always, please use official Peninsula Credit Union channels for information, and never share your password or verification codes with anyone who contacts you unexpectedly.
You can call us using the contact information provided below, or visit any branch.
We’re Here to Help
If you need help before, during, or after the upgrade, our team is here for you.