X Peninsula CU App Icon Peninsula CU App Icon Install App Install App
Woman hugging child
fern

Fraud Center

Working to keep you, your personal information, and your money safe.

We understand that security is incredibly important, and at Peninsula we take a serious, proactive approach. We’ve implemented several layers of security in order to effectively safeguard your financial assets and personal account information. Below you’ll find active fraud alerts we’re monitoring, as well as tips and best practices you can follow to help secure yourself against fraud and scams.

Fraud Alerts

Unemployment Fraud 1099-G Tax Forms

If you receive an incorrect Form 1099-G for unemployment benefits you did not receive you should contact the issuing state agency. With unemployment fraud that happened in 2020, be on the lookout. To learn more, check out this IRS news release.

Twitter Scam with Virtual Currency

The Financial Crimes Enforcement Network (FinCEN) is emphasizing a high-profile scam exploiting Twitter accounts to solicit fraudulent payments denominated in convertible virtual currency (CVC). Cyber threat actors compromised the accounts of public figures, organizations, and financial institutions to solicit payments to CVC accounts, claiming that any CVC sent to a wallet address would be doubled and returned to the sender. It is critical that CVC exchanges and other financial institutions identify and report suspicious transactions associated with this type of activity as quickly as possible.

Read the alert here.

Heartless cyber scanners do not discriminate, in fact the spread of the Coronavirus has given cyber scammers a priceless opportunity to con innocent people.

Please continue to take the following precautions :

    • Avoid clicking on links in unsolicited emails and be wary of email attachments
    • Use trusted sources—such as legitimate government websites for up-to-date, fact-based information about COVID-19.
    • Do not reveal personal or financial information in email, and do not respond to email solicitations for this information.

Gift Card Fraud is on the rise again

Has someone asked you to go get a gift card to pay for something? Lots of people have told us they’ve been asked to pay with gift cards – by a caller claiming to be with the IRS, or tech support, or a so-called family member in need. If you’ve gotten a call like this, you know that the caller will then demand the gift card numbers and PIN. And, poof, your money is gone.

 

Card Skimmers at the pumps

Skimmers are illegal card readers attached to payment terminals — like gas pumps — that grab data off a credit or debit card’s magnetic stripe without your knowledge. Criminals sell the stolen data or use it to buy things online. You won’t know your information has been stolen until you get your statement or an overdraft notice.

Skimmers are nothing new, but technology has made them smaller and harder to find. Sometimes, they’re even hidden inside a gas pump.

Security Tips

It’s more important than ever to be alert and informed.

When it comes to protecting your money, identity, and personal information, knowledge is power. Here are some tips to help you prevent fraud and keep yourself safe.

Create strong passwords
Store them securely and change them periodically. Use a combination of upper and lower case letters, numbers, and symbols. A password storage app can help to keep passwords organized and safe.

 

Don’t share personal info with sources you don’t trust.
Especially with website pop-ups. Don’t click on links in emails that ask for your personal information.

 

Shred paper documents
Shred anything that contains your name, account numbers, and other sensitive information before you dispose of it.

Be cautious and aware
Don’t visit suspicious websites or follow links you don’t trust. Scam emails can look similar to legitimate emails, so review them carefully.

 

Download files and attachments with caution
Never open unexpected attachments, and only download files from trusted sources.

 

Secure your home computer
Use a firewall to protect your computer, and encrypt your home wifi network with a secure password. Also, back up your files regularly.

log

Stolen Identity

“Recently had my Identity stolen. And the professionalism, the speed, the information and accuracy of that info shared to me, along with kindness and the best support anyone could ask for, is what I received from the employees at Peninsula Credit Union. I am treated very well, every time I go in and also whenever I call the branch. They are my family and they saved me a lot of problems. They are always willing to help out as much as possible and I don't know where I would be without their guidance and support. I appreciate everyone there and will never bank anywhere else.”

FAQs and Tips

Fraud and Security FAQs

Contact us right away. We can block your debit card and/or freeze your account to protect your money. We will get you a new account and/or debit card while assisting you through the process if you are indeed the victim of fraud.
Check your account activity and balance frequently and notify us immediately if you spot suspicious transactions or activity. Detect fraud early by enrolling in debit card alerts to receive text or email alerts for purchases. Click here to sign up
Get the latest information and practical tips from the nations consumer protection agency; the Federal Trade Commission. Get scam alerts by email by subscribing here

Quick Tip

Smart tips to help you protect your cards

Keep your debit and credit cards in a safe place. Choose a unique and hard-to-guess PIN number, and never write it down. If you ever lose a card, report the loss or theft to us immediately.

GET MORE TIPS

man at desk


Have questions or concerns about security or fraud?

Stop by one of our branches
FIND YOUR CLOSEST BRANCH
Call us
1-800-426-1601
Hablamos Español
Envíanos un mensaje

You are now leaving Peninsula Credit Union’s website. 

You are about to navigate away from Peninsula CU’s website. Clicking on the link will take you to another website that is not operated by Peninsula Credit Union. PCFCU is not responsible for the content of the third-party website or transactions between our members and the third-party website. The privacy & security policies of the third-party website may differ from Peninsula Credit Union’s practices.

Cancel Accept