Fraud Center
Working to keep you, your personal information, and your money safe.
We understand that security is incredibly important, and at Peninsula we take a serious, proactive approach. We’ve implemented several layers of security in order to effectively safeguard your financial assets and personal account information. Below you’ll find active fraud alerts we’re monitoring, as well as tips and best practices you can follow to help secure yourself against fraud and scams.
It’s more important than ever to be alert and informed.
When it comes to protecting your money, identity, and personal information, knowledge is power. Here are some tips to help you prevent fraud and keep yourself safe.
Create strong passwords
Store them securely and change them periodically. Use a combination of upper and lower case letters, numbers, and symbols. A password storage app can help to keep passwords organized and safe.
Be cautious and aware
Don’t visit suspicious websites or follow links you don’t trust. Scam emails can look similar to legitimate emails, so review them carefully.
Don’t share personal info with sources you don’t trust.
Especially with website pop-ups. Don’t click on links in emails that ask for your personal information.
Download files and attachments with caution
Never open unexpected attachments, and only download files from trusted sources.
Shred paper documents
Shred anything that contains your name, account numbers, and other sensitive information before you dispose of it.
Secure your home computer
Use a firewall to protect your computer, and encrypt your home wifi network with a secure password. Also, back up your files regularly.
Stolen Identity
Susan, Port TownsendRecently had my identity stolen. And the professionalism, the speed, the information and accuracy of that info shared to me, along with kindness and the best support anyone could ask for, is what I received from the employees at Peninsula Credit Union. I am treated very well, every time I go in and also whenever I call the branch. They are my family and they saved me a lot of problems. They are always willing to help out as much as possible and I don’t know where I would be without their guidance and support. I appreciate everyone there and will never bank anywhere else.
Contact us right away. We can block your debit card and/or freeze your account to protect your money. We will get you a new account and/or debit card while assisting you through the process if you are indeed the victim of fraud.
Check your account activity and balance frequently and notify us immediately if you spot suspicious transactions or activity. You can set up alerts on your checking and savings accounts through our MyPCU digital banking platform on both desktop and mobile. Learn how to set up alerts at pcfcu.org/mypcu.
Get the latest information and practical tips from the nations consumer protection agency; the Federal Trade Commission. Get scam alerts by email by subscribing here
Quick Tip
Keep your debit and credit cards in a safe place. Choose a unique and hard-to-guess PIN number, and never write it down. If you ever lose a card, report the loss or theft to us immediately.
Have questions or concerns about security or fraud?
Krystal , Belfair BranchI love the Peninsula Debit Alerts! I enrolled in debit alerts to protect myself, and one day I received a text about a purchase I didn’t make. Less than 20 minutes later I received two more alerts, PCU Fraud department called me to confirm the transactions, and within 25 minutes after the first alert my card was turned off.