Got a quick question? Need to send us a message? Wondering what to do about a lost or stolen card? Welcome to Member Support: you’re in the right place.
Email us with your questions, issues or comments.
Use this form to contact us via email. But for your security, please do not include personal information such as your account number or social security number.
We’d love to hear from you.
We’re available Monday through Friday, 9am – 5pm
Reach us by mail or fax
PO Box 2150
Shelton WA 98584
Travelling outside of the country?
Call us at 1-800-426-1601 to ensure we have your updated contact information. If your card is put on hold, our fraud monitoring group will attempt to contact you by phone. That is why it is important that we have your best contact telephone numbers.
Please keep these numbers handy in case a block is placed on your card while you are away:
888.918.7313 (within the U.S.)
727.299.2449 (request international collect)