The Petersons had been banking with Peninsula for years, trusting us with their financial needs. But when they saw an ad for a 7.25% auto loan refinance rate at another institution, they decided to move their loan to save money on interest. While stopping by our Poulsbo branch to get a payoff amount, something caught their eye — a special refinance offer right here with Peninsula.
Intrigued, they mentioned it to Cheryl at the teller line. Cheryl, always looking for ways to support our members, immediately took action. She reached out to our lending team to explore options, reviewed the Petersons’ eligibility, and discovered that not only could they refinance with us at the lower rate, but they could also shorten their loan term by a full year!
By taking the time to listen and find a solution, Cheryl was able to help the Petersons save money while keeping their loan right here where they’re already comfortable. This is why we always encourage our members to talk to us first — we’re committed to finding the best financial solutions for you.
