
Digital Banking Education Center
Resources to help you navigate all of the features of the new online and mobile banking tools.
While our platform is mobile optimized, this click-thru demo is not. We recommend using a desktop or tablet device for the best experience of this demo.
Enhancements Coming to Online and Mobile Banking
An Overview of Enhancements that took effect April 2021.
Online Banking
Existing online banking users
To log in to the new system use the following information.
- You will use your existing User ID
- Your password has been reset to a temporary password
The temporary password will be the last 6 numbers of the primary account holder’s social security number or ITIN associated with the account.
Enrolling as a new user
- Have your member number and the primary social security number or ITIN associated with the account.
- You will need additional personal information for security verification.
- A valid email address and phone number are required to set up online banking.
- Once you have validated your identity, you will set up your User ID, password, & security questions.
An Introduction to Online Banking
Online Banking
A quick introduction to our new Online Banking
While our platform is mobile optimized, this click-thru demo is not. We recommend using a desktop or tablet device for the best experience of this demo.
Online Banking Click-Thru
Click-thru and learn the features.
Other features of Online Banking
External Transfers
A quick introduction to External Transfers
Online Banking FAQs
Mobile Banking
Mobile Banking App
ATTENTION: Our mobile banking app icon looks like this one. If your app does not look like this, you’re likely still trying to use the old version. You can click on one of these links to find and download our mobile banking app in the Apple AppStore as well as Google Play.

An Introduction to Mobile Banking
Mobile Banking
A quick introduction to our new Mobile Banking
While our platform is mobile optimized, this click-thru demo is not. We recommend using a desktop or tablet device for the best experience of this demo.
Mobile Banking Click-Thru
Click-thru the app and learn the features
Mobile Banking FAQs
Mobile Check Deposits
Mobile Check Deposit
Educational Tips on using Mobile Check Deposit
- Before logging into the Mobile Deposit app, close all other apps running in the background on your mobile phone.
- Sign/Endorse the back of your check “For PCU Mobile Deposit”
- When prompted for the amount, carefully enter the check amount to ensure it matches the amount written on your check.
- Flatten folded or crumpled checks before taking your photos.
- Keep the check within the viewfinder on the camera screen when capturing your photos
- Try not to get too much of the areas surrounding the check.
- Take the photos of your check in a well-lit area.
- Place the check on solid dark background before taking the photo of it.
- Keep your phone flat and steady above the check when taking your photos.
- Hold the camera as square to the check as possible to reduce corner to corner skew.
- Make sure that the entire check image is visible and in focus before submitting your deposit.
- No shadows across the check
- All four corners are visible
- Check is not blurry
- The MICR line (numbers on the bottom of your check) is readable.

Mobile Deposit FAQs
Bill Pay
If you are one of the many members that use bill pay to make some or all of your payments, we want to let you know that all of your payees, companies, and bills will all remain the same during this new online banking launch. The bill pay system will remain the same however it will have a fresh new look to match the colors and style of our online banking portal.
All the great features you are familiar with, now available with the convenience of your mobile device.
Simply the best way to manage your payments.
Pay Virtually Anyone. From the local bakery to a Fortune 500 Company, even your babysitter.
- Send Money to Friends and Family. All you need is their email address or cell phone number.
- Same Day/Next Day Payments. Payments can often be received in as little as one business day, even that same afternoon if necessary.
- Group Payments into Categories. Organize your utilities, cable and phone into a folder named household.
- Receive eBills. Green, more convenient, more secure and easier to manage.
- Reminders. Receive updates through email when you receive a bill, or when it’s due.
- Automatic Payments. Great for bills that stay the same each month, like your rent and your car loan.
- Search Bill History. Search by company, date and status, the moment you need an answer, wherever you are.
- Message Center. Get quick answers to questions you might have.
- Completely safe. More secure than mailing paper checks.

An Introduction to Bill Pay
While our platform is mobile optimized, this click-thru demo is not. We recommend using a desktop or tablet device for the best experience of this demo.
Bill Pay Click-Thru
Click-thru the app and learn the features
Bill Pay FAQs
Credit Sense
Credit Sense
Credit Sense offers members access to their credit score, full credit report, credit monitoring and money saving opportunities; all at no-cost to you and through our convenient online and mobile banking.
- Start by logging into online or mobile banking.
- Then click “Check Your Score”
- Annually, download your full credit report from annualcreditreport.com and read through them carefully.
- If you find any mistakes on your credit reports, you should dispute them and we can help.
- Continue to monitor your score to ensure you have not been a victim of identity theft.
If you are building your credit toward an 850 score, the best ways to improve your score are to: pay bills on time, use less than 30% of your available credit, and monitor your credit regularly.

An Introduction to Credit Sense
While our platform is mobile optimized, this click-thru demo is not. We recommend using a desktop or tablet device for the best experience of this demo.
Credit Sense Click-thru
Zelle
Whether it’s saving you a trip to the ATM or taking out the guesswork of divvying up the lunch tab, Zelle is a fast, safe and easy way to send and request money. Funds are sent directly to the recipient’s account in a matter of minutes1, and all you need is the recipient’s email address or U.S. mobile phone number.