WOW Story: Lending Language, Trust, and Support in Belfair

When a member of the community needs help, sometimes it’s not a transaction—it’s a matter of dignity, safety, and trust.

That’s exactly the kind of moment Vanessa stepped into when Kitsap Immigration Assistance Center (KIAC) reached out to her with an urgent need. Several Spanish-speaking families were seeking assistance with notarizing power of attorney (POA) documents—sensitive paperwork that often carries significant emotional weight.

Recognizing the seriousness of the situation, Vanessa didn’t hesitate. She coordinated closely with notaries in our Belfair branch, ensuring that the families were seen promptly and received the clear, respectful guidance they needed. Her fluency in Spanish became more than just a communication tool—it became a bridge of reassurance.

As families arrived at the branch, what they found wasn’t just paperwork support—it was warmth. They were welcomed in their language, treated with compassion, and guided through a complex process with patience and care.

Thanks to Vanessa’s dedication and cultural awareness, these families left feeling empowered, supported, and—most importantly—respected. Her ongoing relationship with KIAC continues to strengthen PCU’s role as a safe, welcoming resource in the immigrant community.

Moments like this don’t show up on a balance sheet—but they are at the heart of who we are.

Next Steps

There are many resources available from Peninsula Credit Union to help you take steps to securing your financial future. Here are just a few:

WOW Member Moments: Trust Earned, Friendships Forged

At Peninsula Credit Union, trust is the cornerstone of our financial partnerships. Over a year ago, our seasoned financial advisor … Read More

WOW Member Moments: Empowering One Member to Secure Their Housing

On a typical Friday evening, just before closing time, Porfirio walked into our credit union carrying a briefcase filled with … Read More

WOW Story: From Doubt to Determination—A Credit Rebound Success

When a young member came into the Shelton branch, he had already taken steps to resolve an old charge-off but … Read More